Convert chat into clients

Are you looking for better ways to connect with your students and parents, both current and prospective?

Would you like your website to be able to offer that connection in an instant? At the very moment a visitor reaches out to you? So that if they have a question, you can answer it immediately? Want to be seen as an innovative, forward-thinking education provider?

Today’s society makes it so we all expect information at our fingertips – and that means clients, too. With smartphones in the hands of almost all millennials now, it makes sense to take into account the need to appeal to the online masses.

The deal with chatbots

A chatbot is a computer programme backed by artificial intelligence. Website visitors interact with it just as they would with live chat, only here they are talking to a robotic helper. Humans aren’t needed to operate chatbots and the resource can be available around the clock.

You can personalise your own chatbot feature by adding your education related questions to the FAQs; so that responses given are tailored to your insitute.

Reassuringly, research has revealed that up to 80% of queries can be resolved with a chatbot. And it’s worth knowing that just one chatbot can deal with multiple users at any one time.