Support

Are you kept busy with the demands of your school, college or university? Have no time to deal with web based issues that may arise? Our experience and proficiency in all things online mean that we can take care of any of these issues, no matter how great or small they might be.

Whatever the size of your institution, we can help. Whether you work alone and could use some assistance from time to time or you have a large organisation with your own IT department, our support contracts make the maintenance of your website easy. We can save you valuable time. We are also happy for you to run ideas by us. We will help in any way we can.

Why Choose WEBPRO Education?

So, why choose the WEBPRO Education team for support? We care. It is that simple. We pride ourselves on our levels of customer care excellence. We have the technical know-how, experience and capability to assist you with any web based issues you may be faced with.

As our name suggests, we are web professionals. And we are always happy to help.

Opening hours

Our out of hours support team work through the night to deal with any issues that may arise. Your education website needs to be continually working for you. We recognise that regardless of the time of day or night, if your website goes down or stops working properly, it is crucial that it is back up and running again, to its full potential, as soon as possible.

If it’s not, you could lose a potential student who just happens to be surfing the net at the very moment things go wrong. A win for one of your competitors – a loss for you. One that you will never know of. As well as minimising the risk of a direct loss of business, we understand the need for you to maintain a consistently professional and reliable image.

OUR PRODUCTS & SERVICES

Supported Platforms

You can have peace of mind with our supported platforms. We work with an ever-increasing number of platforms, such as: Magento, OpenCart, WordPress, Joomla and Drupal.

Hosting

WEBPRO Education offers a high-speed, secure and dependable hosting service which provides connectivity between your school, college or university and your students. We offer website, data and email hosting.

Email hosting

WEBPRO Education provides an effective email hosting service, with several different options available depending on your requirements.

Website application firewall

WEBPRO Education provides watertight web application firewall (WAF) solutions. A WAF is an application firewall specifically for HTTP applications, which ensures server protection.

Domains

As a Nominet Registrar, WEBPRO Education can take care of domain transfers and domain purchases. We offer a speedy, seamless and cost-effective service.

eCommerce

Are you looking for a trusted eCommerce solution? WEBPRO Education can enable smooth commercial transactions that are conducted electronically through the internet.